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Topic: Interim leadership

Taking the seat rather than advising from beside it. The mandate, the commercial rhythm, and the handover.

News and insights

What to hand an interim leader on day one

9 August 2026

An interim has weeks, not quarters. What you hand over decides how much of that goes into the work.

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Hiring your first commercial digital leader

10 July 2026

What the role actually needs, and the mistake almost everyone makes first.

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Insource or agency, and how to actually decide

5 July 2026

A question usually settled by cost comparison, which is the least useful way to settle it.

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Where I do this work

Interim leadership

A commercial or digital leadership seat, filled properly, full time or part time.

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Consulting

By the hour, or a short engagement with one question to answer.

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Speaking and workshops

Talks, moderating, leadership sessions and workshops. Five people or five hundred.

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E-commerce and customer experience

Trading, the customer journey, and finding where the money leaks out.

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Customer lifecycle

Subscription, loyalty, CRM and the churn that quietly undoes growth.

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AI and data

AI in the strategy rather than only in the stack, on a data foundation that can act.

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Strategy, transformation and innovation

Commercial strategy, business model shifts, and transformation that actually lands.

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Leadership and organisation

Team design, insourcing, hiring specialists, and translating between the two.

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