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Topic: Speaking

Talks, workshops and moderation. Practical rather than visionary, and built for the room it is delivered in.

News and insights

Speaking about AI to people who have heard enough about AI

11 May 2026

The audience is not sceptical. They are tired, and they have specific questions nobody is answering.

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Where I do this work

Interim leadership

A commercial or digital leadership seat, filled properly, full time or part time.

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Consulting

By the hour, or a short engagement with one question to answer.

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Speaking and workshops

Talks, moderating, leadership sessions and workshops. Five people or five hundred.

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E-commerce and customer experience

Trading, the customer journey, and finding where the money leaks out.

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Customer lifecycle

Subscription, loyalty, CRM and the churn that quietly undoes growth.

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AI and data

AI in the strategy rather than only in the stack, on a data foundation that can act.

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Strategy, transformation and innovation

Commercial strategy, business model shifts, and transformation that actually lands.

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Leadership and organisation

Team design, insourcing, hiring specialists, and translating between the two.

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